Collection of your Personal Information
In order to better provide our services, Resonate Tours may collect personally identifiable information, such as your:
Social Media Profile
If you purchase Resonate Tours's services, we collect additional information, including billing and credit card information, your age, gender, passport number, and other information you may provide to help us customize your tour experience. This information is used to provide our services to you, and to book the various hotels, restaurants, and other activities that are part of our tours.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) commenting on a social media post; (b) submitting a form via social media; (c) sending us an email message; (d) contacting us via the chat feature on our website or social media; (e) registering for a tour; (f) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Resonate Tours collects and uses your personal information to operate and deliver the services you have requested.
Resonate Tours may also use your personally identifiable information to inform you of other products or services available from Resonate Tours and its affiliates.
Sharing Information with Third Parties
Resonate Tours does not sell, rent or lease its customer lists to third parties.
Resonate Tours may share data with trusted partners to operate our business, help perform statistical analysis, send you email or postal mail, provide customer support, or perform tour services. All such third parties are prohibited from using your personal information except to provide these services to Resonate Tours, and they are required to maintain the confidentiality of your information.
Resonate Tours may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Resonate Tours or the site; (b) protect and defend the rights or property of Resonate Tours; and/or (c) act under exigent circumstances to protect the personal safety of users of Resonate Tours, or the public.
Tracking User Behavior
Resonate Tours may keep track of the websites and pages our users visit within Resonate Tours, in order to determine what Resonate Tours services are the most popular. This data is used to improve our service offerings and deliver customized content and advertising within Resonate Tours to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Resonate Tours. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Resonate Tours website.
The Resonate Tours website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Resonate Tours pages, or register with Resonate Tours site or services, a cookie helps Resonate Tours to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Resonate Tours website, the information you previously provided can be retrieved, so you can easily use the Resonate Tours features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Resonate Tours services or websites you visit.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Resonate Tours secures your personal information from unauthorized access, use, or disclosure. Resonate Tours uses the following methods for this purpose:
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your personal information from our records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
Resonate Tours does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
From time to time, Resonate Tours may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Resonate Tours or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Resonate Tours, you may opt out of such communications by emailing email@example.com and request that we remove you from our mailing list.
External Data Storage Sites
We may store your data on servers provided by third party hosting vendors with whom we have contracted.
Changes to this Statement
Resonate Tours welcomes your questions or comments regarding this Statement of Privacy. If you believe that Resonate Tours has not adhered to this Statement, please contact Resonate Tours at:
Resonate Tours, LLC
1321 Upland Dr #17525
Houston, Texas 77043
Effective as of January 01, 2024